Term and Conditions

Welcome to VIDAXL Sale Store! These Terms and Conditions govern your use of our website and the purchase of our premium outdoor furniture products. By accessing our website or making a purchase, you agree to be bound by these terms.

At VIDAXL Sale Store, we are committed to providing high-quality outdoor furniture that enhances your outdoor living experience. Our terms are designed to ensure transparency and protect both our customers and our business.

1. User Obligations and Responsibilities

Account Information

When creating an account or making a purchase, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials.

Permitted Use

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the site.

Prohibited Activities

• Using the website for any fraudulent or unlawful purpose
• Attempting to gain unauthorized access to any part of the website
• Interfering with the proper functioning of the website
• Using automated systems to extract data from our website

2. Products and Services Description

Product Information

We offer a curated selection of premium outdoor furniture including:

• Adirondack Chairs
• Outdoor Benches
• Outdoor Chairs
• Outdoor Dining Sets
• Outdoor Folding Chairs
• Outdoor Sectionals
• Outdoor Tables
• Wicker Patio Furniture

Product Images and Descriptions

We strive to display our products as accurately as possible. However, slight variations in color, texture, or dimensions may occur due to monitor settings and manufacturing processes. Product dimensions are approximate.

Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products at any time.

3. Orders and Payment Terms

Order Process

Placing an order on our website constitutes an offer to purchase products under these Terms and Conditions. We reserve the right to accept or decline orders at our discretion.

Order Confirmation

After placing an order, you will receive an email confirmation. This confirmation represents our acceptance of your order and forms a binding contract.

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Pricing

All prices are listed in US dollars. We reserve the right to adjust prices at any time, but price changes will not affect confirmed orders.

4. Returns and Refunds

Return Policy

We want you to be completely satisfied with your purchase. You may return or exchange items within 15 days of receiving your order, provided they meet the following conditions:

• Items must be unused, unassembled, and in original condition
• All original packaging, tags, and documentation must be present and intact
• Proof of purchase (order number) is required
• Items should be returned in their original shipping boxes whenever possible

Non-Returnable Items

For safety and hygiene reasons, we cannot accept returns on:

• Assembled outdoor furniture
• Used or soiled items
• Items with missing parts or damaged packaging
• Custom or special order items
• Final sale or clearance items (as marked at purchase)

Return Process

1. Contact our Customer Service at [email protected] within 15 days of delivery
2. Provide your order number and the items you wish to return or exchange
3. We will issue a Return Merchandise Authorization (RMA) number and instructions
4. Repack the items securely in their original packaging
5. Ship your return to: VIDAXL Sale Store Returns, 4741 Center Avenue, Fresno, US 93710

Refund Processing

Refunds are processed within 5-7 business days after we receive and inspect the returned item. Refunds are issued to the original payment method. Original shipping fees are non-refundable, and return shipping is the customer’s responsibility unless the return is due to our error or a defective product.

Damaged or Defective Items

If you receive a damaged or defective item, contact us immediately at [email protected] with photos of the damage. We will arrange a replacement or refund at no extra cost.

5. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of VIDAXL Sale Store or our content suppliers and is protected by international copyright laws.

You may not reproduce, distribute, modify, or create derivative works from any content on our website without our express written permission.

The VIDAXL Sale Store name and logo are trademarks of our company. You may not use these marks without our prior written permission.

6. Limitation of Liability

To the fullest extent permitted by law, VIDAXL Sale Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our website or products.

Our total liability for any claim arising from your use of our website or products shall not exceed the purchase price of the product in question.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you.

7. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy, which is incorporated into these Terms and Conditions, explains how we collect, use, and protect your data.

By using our website, you consent to the collection and use of information as described in our Privacy Policy.

8. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the United States and the State of California.

Any disputes arising from these terms or your use of our website shall be resolved through good-faith negotiations. If we cannot resolve a dispute informally, we agree to submit to binding arbitration in Fresno, California.

9. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes are posted constitutes your acceptance of the modified terms.

We encourage you to review these Terms and Conditions periodically for any updates.

10. Contact Information